1 - focused only on the positive aspects and overlooked all its defects
2 - Never criticize your client unless you want to end the interview early
You should be aware that if you sent negative signals to your customer that he is wrong and that he was not aware of or familiar with the market and prices of raw materials and Fissehb to defend himself and quickly becomes deaf ears
Marketer and accuses you, even if you failed goodwill and destination pay attention "to avoid criticism of your customers if you're sure to ignorance so be smarter and dealt wisely"
3 - Cash and due to the customer without cause worsening of the company's reputation or the project without a doubt
4 - the client may get angry for trivial reasons stated beware fight back, but tried to be absorbed
5 - Follow these steps and will overcome any anger inevitably client:
- Do not unkind word for a few minutes to vent his anger and realizes that he himself is struggling
- Make sure, without doubt, the answer soft Sttafae his fire and satisfy his ego
- Make it feel that the only one who cries in the place and would feel embarrassed
- After the embarrassment and confusion comes the stage of the desire to get things back
To what it was
- When calm and avoid arguing Atabh under any item
- Keep your visitors and customers around them permanent with some tact and diplomacy
How to understand your customer through body language:
When you talk with a customer usually seen your face to ensure compatibility between the destination and expressions speak against him.
Smart Real Estate is the one who devised the movements of the body and is implicit in the tone of voice to say what he wants the client and the same holds in the Houma-called non-verbal communication
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